1. General Provisions
1.1. To start trading on a real deposit, the Client needs to transfer funds to the trading account opened by him with the Company (hereinafter referred to as the Client's Account) or top up your own cryptocurrency wallet in the system.
1.2. The amount of funds in the Client's Account is the Account Balance.
1.3. The reason for the emergence of the Company's financial obligations to the Client is the appearance of a corresponding entry in the trading platform about the Client's deposit of funds to the Client's Account.
1.4. The amount of the Company's monetary obligations in relation to the Client is determined based on the amount of the Client's Account Balance as of a specific date and time.
1.5. The Company's financial obligations to the Client are always limited to the amount of the Client's Account Balance.
1.6. The Company's financial obligations in relation to the Client are terminated at the moment the Client withdraws all funds from the Account.
1.7. In the process of performing the operation of crediting funds to the Account, the Company offers the Client to choose one of the available methods of replenishing the deposit. The method chosen by the Client to replenish the deposit is also the method of withdrawing capital.
1.8. The Client understands and agrees that the payment systems offered in the trading platform are not partners of the Company. In particular, the Company is not responsible for any interruptions in the operation of the payment system, including, but not limited to, late receipt of funds to the Client's Account or their non-receipt.
1.9. All risks, directly or indirectly associated with the use of a particular payment system, fall on the Client. In order to find out the reasons and circumstances of erroneous (unstable) operation of the payment system, interruptions in its operation, the Client has the right to apply with a corresponding claim to the representatives of this payment system.
1.10. The Client undertakes to notify the Company about sending a claim to the address of the payment system within 24 hours from the date of its sending by sending an appropriate letter to the Company's e-mail: email@example.com.
2.1. The client undertakes to independently register on the Company's website, providing information about himself on the issues proposed in the registration form, and also to keep this information up to date.
2.2. Registration of the Client on the Company's website is an acceptance of the User Agreement for the provision of services. The client guarantees to provide accurate, complete and reliable information about himself in accordance with all the requirements of the registration forms on the Company's website.
2.3. By registering on the Company's website, the Client fully accepts the terms of this Payment Policy and its annexes.
2.4. During carrying out various types of checks on the identification of the Client and / or his funds, as well as the tools he uses (account verification stage), the Company has the right to request, and the Client is obliged to provide any documentation requested by the Company. In particular, the Company has the right to request from the Client identification documents (passport, driver's license, national id card), documents confirming the Client's place of residence (passport page with registration, bank statement, utility bill), his financial position, documents that are the basis for the legal possession and disposal of funds on the Client's Account, as well as any other documents at the discretion of the Company.
2.5. The client provides the required documentation within 5 (five) days from the date of receipt of the relevant request from the Company, in the manner agreed with the representatives of the Company.
2.6. The verification process takes up to 10 working days from the date the Company sends a notification to the Client about the need to confirm his personal data. In some cases, this period may be increased up to 30 (thirty) working days at the discretion of the Company.
3.1. The Company is not a tax agent and does not provide information about the Client's operations to third parties. Such information can be provided only upon receipt by the Company of an official request from a competent state authority, sent in accordance with the legally established requirements and rules for such a request.
4.1. All payments (and their components) made by the Client are the responsibility of the Client.
4.2. The Company is not responsible for the actions of third parties engaged in intermediary activities related to the provision of services for the execution of the Client's order to deposit and / or withdraw funds.
4.3. When the Client deposits the Account, the Company's financial responsibility begins from the moment the Client's funds are received into the Company's bank account and / or to the Company's account in the payment systems indicated on the Company's website.
4.4. If the Company detects any kind of financial actions that are fraudulent in nature, as well as any other actions, financial transactions that contradict the norms of internationaland domestic law, the Company has the right to cancel such action (transaction) and block the Client's Account.
4.5. The responsibility of the Company in terms of withdrawing funds from the Client's Account terminates at the time of debiting funds from the Company's bank account and / or from the Company's account in the payment systems indicated on the Company's website.
4.6. In the event of technical errors on the part of the Company when making any kind of financial transactions, the Company has the right to cancel such transactions, as well as their results. In this case, the results of the services provided by the Company are subject to cancellation by the Company.